Ziik keeps TEKUM’s team engaged and connected through rapid expansion

About the company

TEKUM delivers mechanical and electrical services to industrial clients across Denmark. From replacing motors and gearboxes to maintaining pump systems and electrical installations, their technicians work on-site across the country. Founded less than two years ago, TEKUM has grown to 125 employees and multiple locations – all while maintaining close ties to both customers and colleagues.

Challenges before Ziik?

With employees working independently at sites across the country – often with very long between visiting a TEKUM office – communication had become a weak link in TEKUM’s operations.

“Some of our technicians might not see a colleague for days. It’s important that they still feel part of something – that they feel seen, informed, and included” says Theis Uldall Kylkjær, Sales and Operations manager and responsible for internal communication at TEKUM.

Relying on SharePoint or custom-coded systems would be too slow and inflexible for a business growing this fast. It was clear that TEKUM needed a smarter, faster, more user-friendly solution.

Requirements for a new solution

TEKUM knew they needed a solution that could:


• Work across all smartphones, anywhere in the country

• Push important safety updates and company-wide messages

• Make it easy to share project updates and good stories

• Be intuitive and fast to implement

• Support future growth

Ziik stood out with its ready-made structure, easy onboarding, and the fact that it required no custom development to get started.

“We could have spent 200,000 DKK developing our own app, but we would never have finished. Ziik was 95 % ready for us, straight out of the box. All we had to do was add our own touch and it just worked.”

Results

Since launching Ziik, TEKUM has seen clear benefits across its growing organization:

• Smooth onboarding. New employees are added to Ziik from day one.
• Employee retention. Consistent, transparent communication helps employees stay engaged.
• Operational safety. Updated safety manuals and customer-specific protective equipment requirements are always accessible.
• Everyday engagement. Colleagues across departments share wins, updates, and invitations for social events like Friday barbecue sessions.
• Reliable reach. Read receipts confirm who’s seen important messages.

“If you don’t have clear communication, people start to feel like they’re just a number. Ziik helps us show our people that we’re an open company with a friendly culture - and that our leadership is present, transparent, and takes an interest in all of them, even if they’re physically distant.”