Smoother workdays at De Mispelhoef thanks to Ziik

About the company

De Mispelhoef is a unique hospitality venue located just outside Eindhoven, Netherlands. Set in a beautifully preserved 16th-century farmhouse, the business hosts weddings, corporate events, and guests at their cozy in-house café and restaurant. With multiple function rooms, on-site accommodations, and a dedicated kitchen team, seamless coordination is essential.

Challenges before Ziik?

Before adopting Ziik, internal communication was fragmented and inconsistent.

“We had 40 to 50 staff members, but we could never reach everyone using personal social media messaging apps and email. It just didn’t work” says Marc Loomans from De Mispelhoef.

The confusion caused by using scattered personal messaging groups led to misunderstandings, missed updates, and no clear overview of who had received what.

Requirements for a new solution

When searching for a new communication tool, the team at De Mispelhoef had a few clear requirements:

• A checklist function to assign and track tasks

• A calendar to organize team activities and shifts

• A tool that was strictly work, and not part of employees’ personal messaging apps

• And something that was simple and accessible for everyone

They found exactly that with Ziik, says Marc Loomans: “We found Ziik through a Google search, and it immediately stood out as easy to use and accessible. That made all the difference.”

Results

The team at De Mispelhoef has been using Ziik for a couple of months now. And the app has delivered what they wanted:

• Fast and focused communication: Ziik allows managers to share updates quickly and directly.

• Work stays at work: Unlike personal messaging apps, Ziik doesn’t intrude on employees’ private lives.

• All essential info in one place: From house rules to event playbooks, everything is stored, always updated, and easy to access.

• Targeted team updates: Small groups allow for clear, relevant communication.

“When it comes to internal communication in a busy hospitality venue, succeeding is not just a question about talking more, or louder, or faster, it’s about communicating better. And I really feel that Ziik helps us do that.”