Ziik helps Poul Schou keep 100 drivers informed and engaged

About the company

Poul Schou A/S is a transport and logistics company based in Odense, Denmark, with operations in Denmark and Sweden. Their services span from crane and transport logistics, shredding and waste management, and tailored solutions for both private and public clients. With a fleet of 90 trucks and around 130 employees – including 100 drivers – communication and coordination are essential to keeping things moving.

Challenges before Ziik?

In a company where most employees are rarely at HQ, or even in the same region, maintaining a sense of unity and clear communication was a constant challenge.

"We have drivers working across the country and even in Sweden. Most of them don’t see the office, and that makes it hard to build a feeling of one shared workplace” explains Philip Egdal Schou.

At the same time, drivers needed easy access to important documents, from port codes to customer-specific loading instructions, directly from their phones.

Requirements for a new solution

Poul Schou A/S needed a solution that could:

• Distribute files and manuals easily and securely
• Enable internal news and updates
• Support chat between office and drivers
• Work across desktop and mobile phones, with seamless communication

They explored other providers, but Ziik won out, not just on features, but on trust.

“We had a good gut feeling about Ziik. The interface was clean, and the people behind it gave us confidence. That first impression proved true” says Philip.

Results

The launch of Ziik has exceeded expectations at Poul Schou A/S:

• Fast rollout: A welcome email and intro meeting were all it took to get everyone on board. “We invited everyone to an intro meeting to help them get started, but many had already downloaded the app and were using it before the meeting even happened!"  
• Strong engagement: Ziik isn’t just for work. “Drivers use Ziik to share positive customer feedback or funny moments from the road. And they’re also good at liking and commenting on each others’ stories. It’s become part of our company culture.” 
• Smooth logistics: Important updates, like the company’s recent move to a new HQ, was handled entirely in Ziik. “One single post with a read receipt was enough to get everyone on the same page. The move went really smoothly thanks to Ziik.” 
• Zero friction: Poul Schou A/S has had no need to contact the Ziik support service after setup. Everything just works. “We haven’t had to ask Ziik for help even once since we launched. That says it all.”
• Work and social balance: Two custom groups keep work updates and informal sharing in healthy balance. “We have two main groups: ‘Important Info’ for work updates, and ‘The Rest Stop’ for more social sharing. It keeps communication both clear and human.”

“Our people are really using Ziik a lot. Not just because they have to, but because it actually helps them and gives them a sense of unity. And it’s crucial that they use it. An internal communications solution that people don’t like using would just be a waste of money. We simply couldn’t do without Ziik” sums up Philip Egdal Schou.